Terms and Conditions

Account Registration and Eligibility

By creating an account at Spinay Online, you confirm that you are at least 18 years of age and legally permitted to participate in online gaming activities within your jurisdiction. It is your responsibility to ensure compliance with local laws and regulations governing internet gambling. The casino reserves the right to request identification documents at any time to verify your age and identity. Failure to provide requested documentation within reasonable timeframes may result in account suspension or closure.

Each player may hold only one active account. Multiple accounts opened by the same individual will be closed, and any associated bonuses or winnings may be forfeited. Accounts are personal and non-transferable. You may not allow third parties to access or use your account under any circumstances.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. Any activity occurring through your account is your responsibility, regardless of whether you authorised such activity. Immediately notify customer support if you suspect unauthorised access to your account. The casino cannot be held liable for losses resulting from unauthorised account access caused by your failure to protect login information.

Deposits and Withdrawals

Deposits must originate from payment sources in your own name. Third-party payments are strictly prohibited and will result in confiscation of funds and account closure. Minimum deposit amounts vary by payment method, typically ranging from €10 to €20. The casino does not charge processing fees for deposits or withdrawals, though your payment provider may apply their own charges.

Withdrawal requests undergo security and verification checks before processing. First-time withdrawals require identity verification through submission of approved documentation. Processing times vary by payment method, from instant for e-wallets to several business days for cards and bank transfers. Withdrawal limits apply based on payment method and account status, with VIP members enjoying higher limits.

Bonus Terms and Wagering Requirements

All promotional offers carry specific terms and conditions that must be fulfilled before bonus funds convert to withdrawable cash. Standard wagering requirements sit at 35x the bonus amount unless otherwise stated. Different game types contribute varying percentages toward clearing wagering requirements, with slots typically contributing 100% while table games and live dealer variants contribute between 5-10%.

Maximum bet limits apply when bonus funds are active, usually capped at €5 per spin or hand. Exceeding this limit voids the bonus and associated winnings. Bonuses expire after specified validity periods, typically 30 days from activation. Free spins carry separate expiry periods, usually 7 days from credit.

Withdrawing funds before completing wagering requirements forfeits any remaining bonus balance and winnings derived from bonus play. The casino reserves the right to void bonuses and winnings if terms are breached or if fraudulent activity is suspected.

Fair Play and Prohibited Activities

All gameplay must comply with fair play principles. The following activities are strictly prohibited:

  • Using automated betting systems, bots, or software to gain unfair advantages
  • Colluding with other players to manipulate outcomes
  • Exploiting software errors or system vulnerabilities
  • Engaging in fraudulent activity or money laundering
  • Abusing bonus offers through systematic exploitation
  • Creating multiple accounts to claim bonuses repeatedly

Detection of prohibited activities results in immediate account suspension, confiscation of funds, and potential reporting to relevant authorities.

Game Rules and Disputes

All games operate according to their respective rules as displayed within the game interface. In the event of disconnection during gameplay, any incomplete game rounds typically continue according to their natural conclusion, with outcomes and balances updated upon reconnection. For specific game rules and payout structures, refer to the information section within each game.

Disputes regarding game outcomes or account issues should be raised with customer support within 30 days of the incident. The casino’s decision on disputes is final. Game logs and records maintained by the casino take precedence over any player records or screenshots.

Responsible Gaming and Self-Exclusion

The casino provides tools to help you maintain control over your gaming activity, including deposit limits, session time limits, and self-exclusion options. Once self-exclusion is activated, you cannot reverse the decision until the specified exclusion period expires. Creating new accounts to circumvent self-exclusion is strictly prohibited.

If you believe you may have a gambling problem, contact support immediately to discuss available options. Professional help is available through organisations like GamCare (0808 8020 133) and Gamblers Anonymous.

Privacy and Data Protection

Personal information provided during registration and account usage is processed in accordance with privacy regulations. The casino employs industry-standard security measures to protect your data, including SSL encryption for all transmissions. Your information may be shared with payment processors, identity verification services, and regulatory bodies as required by law.

Marketing communications are sent only to players who have opted in to receive them. You may unsubscribe from marketing messages at any time through account settings or by contacting support.

Account Closure and Inactivity

You may close your account at any time by contacting customer support. Any remaining balance will be returned to you following verification procedures. Accounts inactive for extended periods may be subject to inactivity fees or closure at the casino’s discretion. The casino reserves the right to close accounts immediately if terms are breached or fraudulent activity is suspected.

Limitation of Liability

The casino cannot be held liable for losses resulting from internet connectivity issues, power failures, equipment malfunction, or other technical problems beyond its control. While every effort is made to ensure platform availability, the casino does not guarantee uninterrupted service and will not be liable for losses during periods of downtime.

Changes to Terms

The casino reserves the right to modify these terms and conditions at any time. Continued use of the platform following changes constitutes acceptance of updated terms. It is your responsibility to review terms periodically to remain informed of any modifications.

Governing Law

These terms are governed by the laws of the jurisdiction under which the casino operates. Any disputes arising from use of the platform fall under the jurisdiction of courts in that territory.

Contact Information

For questions regarding these terms and conditions, contact customer support via:

By using Spinay Online, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions in their entirety.